There are a number of resources for consumers who have been harmed by an unethical loan officer. NARLO is committed to the highest standards of loan officer conduct and is interested in helping consumers find redress whenever those standards are not followed within our industry.
NARLO Loan Officer Investigations Process
NARLO is the only national association that aggressively investigates consumer complaints against loan officers, provides each party an opportunity to discuss the situation and offers dispute resolution services. Find out how NARLO can help you resolve your challenges.
Loan Officer Regulators
If you are a consumer who has been harmed by a loan officer, while NARLO is available to help you, we also encourage you to contact the law enforcement authorities in your state. These authorities are searching for fraudulent operators and are working to bring them to justice.